Tag Archives: Cancellations

Following the recently announced decision to the lockdown in India, the Ministry of Civil Aviation has officially extended cancellation of domestic passenger flights in India till 17 May 2020. On 23 March, airlines were ordered to temporarily stop their operations till the end of March. However, that period was extended with the announcement of the original lockdown. The grounding was …

In a time where political leaders are appealing to citizens to do the “right things”, where some businesses highlight values of profit over purpose and where all need to come together to tide over this crisis collectively, the actions of airlines and the lack of accountability have left many perplexed. Specifically: the non-refunding of passenger monies – an unfair and …

As the coronavirus continues to spread it is wreaking havoc on the airline industry. With 95,484 confirmed cases and 3,286 deaths, a vaccine and cure are yet to be found. Each day new cases are reported and air travel continues to be impacted. Forecasts from various industry quarters including IATA estimate a drastic decline in demand. Losses emanating from this …

In a surprise move, Indigo announced an increase in cancellation and change fees. These will be effective as of June 27th. The airline added that for domestic bookings, customers can make any changes or cancellations free of charge within 24 hours of booking, if booked at least 7 days before the travel dates. This is largely to comply with the …

Jet Airways has been cancelling flight after flight on an almost daily basis. A couple of days back I had written about the international flights that the airline had cancelled. While those destinations were all serviced by the 737 fleet of which around 50 aircraft are now grounded. The destinations serviced by Jet’s wide-body fleet were continuing unaffected. Now it …

Struggling carrier Jet Airways has been cancelling flights for many weeks now. However, the carrier has now started making drastic cuts to their international network as well. For now, the cuts seem to be limited to the routes being operated by the airline’s 737 fleet – a large part of which including all their new 737 MAX’s have been grounded …

The Ministers for Civil Aviation, Suresh Prabhu and Jayant Sinha, recently released the “Passenger Charter” which codifies the rights of air passengers when they travel with scheduled commercial airlines in India. The official document can be downloaded and read from here We recommend you read the Charter carefully. It imposes certain demands and places certain responsibilities on airlines. However, it …

Jet Airways has revised its cancellation and change fees for domestic flights from today. The airline will now charge different fees depending on whether you if you change or cancel your ticket within seven days of travel. For economy fares, there is a difference of Rs. 800 in fees for changes or cancellations made within seven days of the flight …

Following the series of disturbances in Jammu and Kashmir state capital Srinagar, airlines in India are waiving off charges and penalties on cancellation and rebooking of flights that are scheduled to operate to and from the capital city. The current situation that has made access to the airport either difficult or impossible, leaving passengers who have booked tickets for outbound …

On Saturday India’s civil aviation minister Ajit Singh, announced that aviation regulator, the DGCA had suspended the operating permit of Kingfisher Airlines, after the carrier failed to respond to their show-cause notice. With mountains of unpaid debts, the airline has been on life-support for some time now. Unpaid employees have been striking since October 1, resulting in a suspension of …

The Press Trust of India is reporting that disgruntled employees of the financially ailing Kingfisher Airlines went on a wildcat strike at Mumbai and Delhi earlier today which led to the cancellation of over 30 flights, with ripple disruptions across the airline’s national network. The protesters were mostly pilots and engineers who are protesting non-payment of their salaries for many …

Photo copyright Weltenbummler. Licensed under CC. It is a well known business fact, that satisfaction and trust are created when contracts are balanced. Yet, globally, airline ticket contracts are extremely one-sided in favour of airlines, especially when it comes to flight delays and cancellations. In India, while the aviation regulator DGCA has rules on facilities to be provided to a …

The image above shows the load factors at each of India’s airlines. Considering that Kingfisher has shrunk so much, it is surprising that their seat factor has not elevated past its pre-downsize levels. The image above shows on-time performance for April. Two interesting things to note about the data. First, Kingfisher’s OTP has come back down to earth. In earlier …

With the on-going crisis at Kingfisher Airlines, we share with you the official Government of India Civil Aviation Requirements (CAR) for facilities to be provided to passengers, by airlines, in the event of denied boarding (read over-booking), cancellation of flights, or delayed flights. The Civil Aviation Requirements, Section 3 – Air Transport, Series M, Part IV, Issue I, dated August …

Apparently the fallout from Kingfisher’s sudden cancellation of flights a couple of weeks ago has not yet ended. A report from airlineroute.net shows that Kingfisher may be cancelling a few additional domestic flights. The following destinations will be cancelled outright; some of these were not currently operated but rather placed into the GDS. Destinations are spread out across India, but …