Lufthansa Group Miles & More program to become revenue-based from 2018

Mimicking the move from US airlines, Lufthansa Group’s frequent flier program, Miles & More, will be shifting to a revenue-based earnings model from March 12, 2018. In this model earning of miles will be based on the price of your ticket including any carrier imposed fees and surcharges, rather than the distance you fly.

Current system at Miles & More

Under the old system, a flat number of miles for intra-European flights were awarded. For flights involving non-European destinations like flights to and from India or to and from the United States or Canada, booking class and the length of the route determined the number of miles that were awarded.

Lufthansa Miles & More programme current mileage earning system for different fare classes
Lufthansa Miles & More programme current mileage earning system for different fare classes.

New system from March 2018

The new system will calculate miles based on the fare paid including airline imposed fees and surcharges. The fare will be converted to Euro as per the OANDA currency calculator and multiplied by a factor which ranges from four to six (infographic below explains it).

The new reward system applies to flights of the Lufthansa Group airlines Lufthansa, SWISS, Austrian, Brussels Airlines and Eurowings, as well as to all other Miles & More partner airlines, provided the ticket for the flight was issued by a Lufthansa Group airline. The new system will also apply to tickets issued by travel agents on Lufthansa Group airlines’ tickets. Ticket numbers starting with 220-, 724-, 257-, 082-, Eurowings, etc.). Travel agents will include online sites like Expedia, MakeMyTrip, Cleartrip, Yatra, etc.

For tickets issued by non-Lufthansa Group airlines  or by travel agents on non-Lufthansa Group airlines’ ticket numbers, the current distance based earning system will apply.

We too got a little cross-eyed tying to decipher this system and have made this graphic to hopefully make it easier.

Lufthansa Miles & More programme new revenue based earning system infographic
Lufthansa Miles & More programme new revenue based earning system. Graphic by Devesh Agarwal/Bangalore Aviation,

HON Circle, select and status miles calculation?

Will remain as it is as present. The new system will not apply to the calculation of status, select and HON Circle miles.

The most important changes from 12 March 2018 at a glance:

  • Valid for flight bookings via a Lufthansa Group airline booking channel or a travel agent or online travel agent (in this case the calculation of award miles is determined by the ticket number(2))
  • The fare in euros (ticket price + surcharges levied by the Miles & More partner airline) is the basis of the calculation
  • Fares in a foreign currency are converted into euros at the precise time of booking (OANDA currency converter)
  • Award miles = fare x factor
  • The factor is dependent on frequent flyer status and the operating airline
  • Does not apply to the calculation of status, select and HON Circle miles

For more information on the new earning system

Please visit Lufthansa for more information.

Share your thoughts

Please share your thoughts on this change via a comment.

In my opinion, Miles & More was already quite a tight-fisted and miserly program and this is not much of a change for the majority of people who fly in the economy class. This new program will surely benefit those fliers who pay the upper fare tiers of the their respective classes.

In India, Miles & More has co-branded cards with Axis and IndusInd. These cardholders should consider their loyalty based on their flying patterns.

About Devesh Agarwal

A electronics and automotive product management, marketing and branding expert, he was awarded a silver medal at the Lockheed Martin innovation competition 2010. He is ranked 6th on Mashable's list of aviation pros on Twitter and in addition to Bangalore Aviation, he has contributed to leading publications like Aviation Week, Conde Nast Traveller India, The Economic Times, and The Mint (a Wall Street Journal content partner). He remains a frequent flier and shares the good, the bad, and the ugly about the Indian aviation industry without fear or favour.

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