Tag Archives: Travel

Any frequent flyer has missed or had a connection cancelled while in the air. When it happens during an international transit, the experience can be even more frustrating. However I have found the attitude of the ground crew is the most important factor in keeping up a good passenger experience in these situations. A BA reader forwarded me a story …

Guest post by Patricia Hogenes It’s time for a vacation, so the family is heading out to visit relatives. It won’t be a long plane flight, but for the kids – it will be their first time. So how can a parent prepare the children for the whole flying experience? Make it sound fun. Above all, the experience should be …

By BA Staff The U.S. Department of Transportation (DOT), to ensure equal access to air transportation for all travellers, is requiring airline websites and automated airport kiosks to be accessible to passengers with disabilities. In addition, DOT will allow airlines to choose between stowing wheelchairs in a cabin compartment on new aircraft or strapping them to a row of seats, …

By BA Staff Amadeus, announced that dnata, part of the Emirates group of Dubai and one of the world’s largest combined air services providers, will implement Amadeus’ Altéa Departure Control’s Flight Management solution in their centralised load control offices (CLC) in Dubai. The airport ground handler, is now present in 75 airports in 38 countries. The deal spans all Emirates …

By BA Staff Courtesy of Caan.asia Amadeus, a leading technology partner for the global travel industry, has released research into the big four travel effects that will shape the future of travel in Korea. The research shows that growth potential in Korea may be stronger than any other market in Asia Pacific. The study was unveiled at the conference titled, …

by Devesh Agarwal Some helpful advice from a frequent traveller, which should, hopefully, make your air travel journey more pleasant for the staff, you, and your fellow travellers. Mumbai CSI airport. Domestic departure terminal 1B. Photo copyright Devesh Agarwal. Used with permission. 1. Be over smart In the post 9/11, 26/11, 7/7 world, airports and the people working there are …

by Vinay Bhaskara British Airways recently launched an powerful advertising campaign entitled “Visit your Mum.” The following video shows British Airways flying Ratnesh home from New York City to surprise his mother and visit his family for the first time in more than 15 years since leaving home at the age of 17. His unwitting mother is cooking his favorite dish …

by Devesh Agarwal Jet lag is the curse of the international traveller. Much of human physiology and body patterns are adapted to an internal 24 hour clock called the Circadian Clock or Circadian Rhythm. Virtually all aspects of our life, especially sleep, alertness, cognition, body temperature, behaviour, digestion, strength, even our thinking and memory is tied in to this clock. …

When I tell people about my company, Cranky Concierge, I always explain that we specialize in air travel assistance. Want to guess what the usual reaction to that is? “What do I need that for?” Building a business that’s not something people even realize they might need can be a challenge, so I’m grateful to Vinay and Devesh for letting …

For all of the ribbing targeted towards national carrier Air India, the carrier appears to have finally provided some good value, with some very good deals on offer for travel within its entire network. Of course, in typical Air India fashion, they’ve made it very hard for passengers to find out about these upgrades; I’ve seen mazes that are easier …

In case you hadn’t heard, there’s a hurricane coming for the US East Coast. Irene is expected to make landfall in North Carolina on Saturday; and hit New York City and the like by late Sunday/early Monday. Therefore, I’ve put together a list of resources and advisories regarding the hurricane; I’ll be updating these over the next two days as …