Double goof-up lands Bangladesh Air India Express passengers in the wrong country

A good way to end the week on a humorous note.

Thanks to a comedy of errors due to a double goof-up by both passengers and airline Air India Express, four passengers from Bangladesh landed up in countries and cities far away from their destinations.

Air India’s low fare subsidiary Air India Express operates a flight from the Bangladeshi capital Dhaka to Bangkok, Thailand via Kolkata.

On board were four passengers, Lokman and Nargis Akhtar who were destined to Bangkok, and D Moni and E Moni who were destined to Delhi.

The Akhtars who should have stayed on board and continued to Bangkok, mistakenly got off at Kolkata, while the Monis who should have disembarked and connect to the Kolkata Delhi flight stayed on board.

On disembarking, the Akhtars waited in a queue to undergo a H1N1 swine flu check. By the time they cleared the screening and ground officials realised the mistake, the plane had already taken off for Bangkok.

Why was the error not detected one might ask? Simple answer, the passenger head counts matched; remember the Monis had to disembark to connect to Delhi. Two passengers got off all right, just not the right two.

To fix this goof the airline has sent the two Bangkok-bound passengers, the Akhtars, back to Dhaka and assured them that they would be flown to the Thai capital this Sunday. In parallel Air India delayed its Bangkok-Delhi flight by 45 minutes to bring back the Monis who wrongly flew on.

As if this was not enough, the Monis were not even original Air India passengers. They were booked on the Jet Airways Dhaka-Kolkata-Delhi flight which was cancelled thanks to the ongoing sick-out at Jet and accommodated on Air India.

Thanks to inputs from the Times of India.

Have a great weekend.

About Devesh Agarwal

A electronics and automotive product management, marketing and branding expert, he was awarded a silver medal at the Lockheed Martin innovation competition 2010. He is ranked 6th on Mashable's list of aviation pros on Twitter and in addition to Bangalore Aviation, he has contributed to leading publications like Aviation Week, Conde Nast Traveller India, The Economic Times, and The Mint (a Wall Street Journal content partner). He remains a frequent flier and shares the good, the bad, and the ugly about the Indian aviation industry without fear or favour.

Check Also

Jet Airways' Boeing 737-800 VT-JBD

Why Jet Airways is critical to Boeing’s India presence

Indian aviation continues to show tremendous aviation potential with growth forecast to be in the …

Spicejet Boeing 737-800 VT-SPL "Cardamom"

SpiceJet Q3FY19 results analysis: challenges remain

SpiceJet, reported its third quarter results of the fiscal year 2018-19 (FY19) this Monday. There …