Daily Archives: November 26, 2015

A suggestion for Mr. Lohani, CMD of Air India. Experience your airline!!

Listen to your passengers Mr. Lohani

Soon after he took over as Chairman and Managing Director of national carrier Air India, Ashwani Lohani, declared he would engage the over 20,000 work force at the airline. Good idea. I have just one additional suggestion for Mr. Lohani. Learn from the TV series Undercover boss; personally experience your airline by travelling on it, anonymously. To best understand what …

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