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Airline on-time performance in August down from previous year, up from July

By BA Staff

The United States’ largest airlines posted an on-time arrival rate of 78.8 percent in August, down from the 79.1 percent on-time rate from August 2012, but up from the 73.1 percent mark from July 2013, according to the U.S. Department of Transportation’s Air Travel Consumer Report released today.

Airlines also reported two tarmac delays of more than three hours on domestic flights and no tarmac delays of more than four hours on international flights in August. Both of the reported tarmac delays involved flights scheduled to arrive in Denver, Colo. on Aug. 3 that were diverted due to storms. Both delays are under investigation by the Department.

The larger U.S. airlines have been required to file complete reports on their long tarmac delays for domestic flights since October 2008.  Under a rule that took effect Aug. 23, 2011, all U.S. and foreign airlines operating at least one aircraft with 30 or more passenger seats must report lengthy tarmac delays at U.S. airports.

Also beginning Aug. 23, 2011, carriers operating international flights may not allow tarmac delays at U.S. airports to last longer than four hours without giving passengers an opportunity to deplane.  There is a separate three-hour limit on tarmac delays involving domestic flights, which went into effect in April 2010.  Exceptions to the time limits for both domestic and international flights are allowed only for safety, security, or air traffic control-related reasons.  Severe weather could cause or exacerbate such situations.

The consumer report also includes data on cancellations, chronically delayed flights, and the causes of flight delays filed with the Department’s Bureau of Transportation Statistics (BTS) by the reporting carriers.  In addition, the consumer report contains information on mishandled baggage reports filed by consumers with the carriers, and consumer service, disability, and discrimination complaints received by DOT’s Aviation Consumer Protection Division.  The consumer report also includes reports of incidents involving the loss, death, or injury of pets traveling by air, as required to be filed by U.S. carriers. 

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