Lufthansa receives International Five Star Diamond Award

By BA Staff

Photo Courtesy Lufthansa Group

At Lufthansa’s First Class terminal at Frankfurt International Airport, Lufthansa received the International Five Star Diamond Award from the American Academy of Hospitality Sciences (AAHS). The academy honoured three accomplishments of Lufthansa’s premium service portfolio: the Lufthansa First Class onboard its intercontinental fleet, the Lufthansa First Class Terminal in Frankfurt and the Lufthansa First Class Lounge at New York’s JFK International Airport.

Joseph Cinque, President and CEO of the AAHS had this to say about Lufthansa:

“The American Academy of Hospitality Sciences is renowned worldwide for awarding excellence in the global travel and luxury services sector via our International Star Diamond Award exclusively on Five Star establishments. Lufthansa’s unequaled commitment to its First Class services and onboard hospitality, its achievements and true quality is more than impressive and deserves the International Five Star Diamond Award.”

Jens Bischof, Chief Commercial Officer at Lufthansa German Airlines added:

“Today marks another milestone for Lufthansa on our way to becoming the industry’s leading airline for premium travel. Our customers are appreciating the numerous service upgrades we have invested in, both on board and on the ground, with the industry’s leading organizations taking note of our accomplishments. Today, we are very excited to receive this award from the Academy which has evolved into an international powerhouse network that values the very highest quality and hospitality.” 

Lufthansa opened its First Class Terminal at Frankfurt Airport in 2005 and it is the only terminal of its kind. Lufthansa’s new First Class, onboard its long-haul fleet has repeatedly received highest ratings in customer surveys. The First Class is not only offering the widest seat in the industry but also encompasses a vast number of on board service initiatives featuring carefully selected wines and dishes created by top chefs, air humidification systems or noise absorbing interiors as well as a Porsche and Mercedes limousine services.

Lufthansa has had an extremely successful couple of months. Before the “International Star Diamond Award,” they were awarded the title of “Europe’s Leading Airline” at the World Travel Awards. Two months earlier Lufthansa was voted “Best European Airline in the Middle East” during the Business Traveller Middle East Awards 2013 in Dubai. Furthermore, earlier this summer, the carrier received the title of both “Best Western European Airline” and “Best Transatlantic Airline” at the World Airline Awards in Paris

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