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Daily Archives: June 3, 2010

Review: Menzies Aviation erodes Lufthansa’s passenger service quality at London Heathrow

In December last year I was a guest of Lufthansa and Fraport for a visit to the Frankfurt airport and Lufthansa world headquarters. Having travelled from Bangalore till Frankfurt, I decided to visit family in London after the visit, and would return via Munich to Delhi. Throughout the trip the on-board service was excellent in both business class (between India …

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