Tuesday , 25 February 2020
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Seoul Incheon Singapore Changi Hong Kong HKIA win “best airport” awards

Seoul’s Incheon International airport (ICN) won the Airports Council International’s (ACI) “Airport Service Quality” award for best airport in the world, followed by Singapore’s Changi (SIN), Hong Kong International Airport (HKG), Nagoya’s Central Japan airport (NGO), and Halifax (YHZ) in Canada.

This is the fourth consecutive year that Incheon the 8-year-old airport serving Korea’s capital Seoul, has won award.

ACI an international association of the world’s airports with 1,679 airports from 177 countries around the world, announced the results after collating responses from nearly 250,000 questionnaires completed by passengers in 2008. The survey was taken each quarter throughout 2008, in 34 airport service factors (7 services and 27 facilities/operations), against 126 major airports around the world.

The two new greenfield airports of India commission last year, Bengaluru International Airport (BIA) at Bangalore and Rajiv Gandhi International Airport at Hyderabad would not have been judged since an airport needs to operate in all four quarters of the year to participate, but BIA’s operating partner Zurich Airport won the best airport in Europe award, so can we expect good results next year here in Bangalore?

Read the full results here or download the PDF version here.

About Devesh Agarwal

A electronics and automotive product management, marketing and branding expert, he was awarded a silver medal at the Lockheed Martin innovation competition 2010. He is ranked 6th on Mashable's list of aviation pros on Twitter and in addition to Bangalore Aviation, he has contributed to leading publications like Aviation Week, Conde Nast Traveller India, The Economic Times, and The Mint (a Wall Street Journal content partner). He remains a frequent flier and shares the good, the bad, and the ugly about the Indian aviation industry without fear or favour.

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