India’s largest domestic carrier IndiGo, found itself at the centre of a public relations firestorm when it announced a policy change and decided to universally charge for seat allocation during web-check-in. In a rather casual manner the airline clarified that those who did not wish to pay the charge could come to the airport and have a seat auto-assigned. Opposing …
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Low cost carrier IndiGo has introduces a web chat support line called “6E chat”, the service allows users to chat online with the IndiGo staff at its call centre. The 6E chat feature is running on the IndiGo website. At the moment we have only found access to 6E chat from the contact us page on the airlines website. Aditya …
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National carrier Malaysia Airlines suffered a DNS poisoning attack where visitors who typed in the airline’s website address www.malaysiaairlines.com were re-directed to a hacker site. However the carrier said all the passenger data remains secure. In a statement the airline said At this stage, Malaysia Airlines’ web servers are intact. The airline has resolved the issue with its service provider …
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Air India has started accepting American Express credit cards for payment of on-line bookings made on its website, for journeys originating from USA, UK, Europe, Japan and Singapore. The airline till now was accepting only Visa and MasterCard. American Express is a popular credit card, especially in the United States and offers card-holders significant privileges compared to most other credit …
Read More »By BA Staff The U.S. Department of Transportation (DOT) fined the Brazilian airline GOL $250,000 for violating a number of DOT’s rules protecting the rights of air travellers. This is the largest penalty assessed for violations of the rules adopted in April 2011.The airline was ordered to cease and desist from further violations of the Department’s airline consumer rules. U.S. …
Read More »By BA Staff Amadeus, a leading technology partner for the global travel industry, announced the launch of the Amadeus Hotels Select web portal that allows hoteliers to promote their deals and offers directly to travel agents in Asia Pacific. For the first time, Amadeus travel agents will benefit from access to exclusive hotel rates and special offers from over 1,100 …
Read More »Earlier today, European ultra-low cost carrier (ULCC) Ryanair launched a new customer verification system on the Ryanair.com website. Find the details below. 20th August 2013 Ryanair, Europe’s only ultra-low cost carrier (ULCC), today (20 Aug) launched a new consumer verification security system on the Ryanair.com website, which offers increased security when booking Ryanair’s lowest fares on Ryanair.com.Delivered through CardinalCommerce’s Centinel® …
Read More »Dear Readers Over the last few weeks, we at Bangalore Aviation have been trying a few tweaks here and there. We invite your feedback on whether the site is the same, better, worse? What can we do to improve? You may notice we have trimmed the footer of the article and replaced with recommendations which are powered by the Disqus …
Read More »Today, we feature a guest post by a regular reader of Bangalore Aviation, Vishal Mehra, a Digital Marketer by profession, and an aviation geek by passion. At our request, Vishal prepared his choice of top aviation sites and resources. We are honoured to be among some of the best known names in aviation information. Thank you Vishal. Devesh AgarwalEditor With …
Read More »This week Bangalore Aviation crossed 2.3 million annual page views. On behalf of the entire team, I extend our sincerest and heartfelt thanks to each of our readers for their constant support in making us India’s leading aviation analysis website. You can see the readership statistics on the right side-bar about mid-way down the page. We are also ranked 15 …
Read More »The next time you check in to the Centaur Hotel at IGI airport New Delhi, and hand over your passport and/or credit card, beware!!!!, you are exposing your personal information to the whole world. At a time when the Government of India is imposing draconian rules on internet services providers, and battles are raging on the issue of privacy, or …
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