Saturday , 19 September 2020

Tag Archives: Passenger Charter

Ministry gives airlines a pass to refuse passengers refunds

In a time where political leaders are appealing to citizens to do the “right things”, where some businesses highlight values of profit over purpose and where all need to come together to tide over this crisis collectively, the actions of airlines and the lack of accountability have left many perplexed. Specifically: the non-refunding of passenger monies – an unfair and …

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10 tips to make your winter fog travel easier

Singapore Airlines Boeing 747-400F 9V-SFQ in fog at Bangalore Kempegowda airport

Early morning fog is the bane of the Indian air passenger, especially at Bangalore and New Delhi airports. It disrupts schedules and leads to aggravation, quarrels, shouting, and general ill-will not just for passengers but also airlines, airports, and all their staff and stakeholders. Here are some tips that should help you avoid the disruption and hopefully keep your blood …

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New Charter on rights of air passengers in case of flight cancellations or delays

Delayed flights information board.

The Ministers for Civil Aviation, Suresh Prabhu and Jayant Sinha, recently released the “Passenger Charter” which codifies the rights of air passengers when they travel with scheduled commercial airlines in India. The official document can be downloaded and read from here We recommend you read the Charter carefully. It imposes certain demands and places certain responsibilities on airlines. However, it …

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