Tag Archives: On time performance

by Devesh Agarwal Aditya Ghosh, President and Executive Director of Indigo Airlines says “Airlines fail because ego comes in the way of wisdom,” (a reference to the flamboyant Dr. Vijay Mallya). “As any business matures, not just the airline industry, it tends to move away from the basics. We tend to forget what the customer really needs, versus what the …

Thanks to its strong, and consistent, on-time performance, Gurgaon based IndiGo, has grown to become the largest domestic airline in India, by passenger numbers. On Tuesday, 4th September, along with my better half, I experienced one of the rare delays that occur at the airline, and it was a doozy. A humble request to read the story till the end. …

Carrying 1.226 million passengers in July 2012, Gurgaon based IndiGo pipped the Jet Airways’ group (Jet Airways and JetKonnect) at 1.207 million, to become the largest domestic carrier in India. IndiGo’s market share has grown to 27.02%, at the expense of a failing Kingfisher Airlines whose market share has declined to a mere 3.44%. The country’s aviation regulator reports based …

The image above shows the load factors at each of India’s airlines. Considering that Kingfisher has shrunk so much, it is surprising that their seat factor has not elevated past its pre-downsize levels. The image above shows on-time performance for April. Two interesting things to note about the data. First, Kingfisher’s OTP has come back down to earth. In earlier …

In parliament, the Indian civil aviation minister Mr. Ajit Singh released the historical information on the passenger load factors and the on-time performance for domestic operations of Indian carriers for the last three years i.e. from January 2009 to December 2011. The annual average for each airline is given, as is the average for all airlines for a given year, …