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Tag Archives: in-fight

Best & Beyond – Air France reveals new economy and premium economy class upgrades

by Devesh Agarwal Flag carrier Air France, revealed its new upgraded economy class and premium economy class service offering which includes new seats, new meal services, in-flight entertainment (IFE) systems, ice-cream and second hot meal service on longer flights. The carrier will equip 44 of its long-haul Boeing 777s starting from summer 2014 with the new product. These upgrades are …

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Japan Airlines to serve Miyazaki beef on international First Class

Japan Airlines (JAL) will be introducing the award-winning Miyazaki beef in its in-flight meals for First Class on international routes from Tokyo (Narita) to Europe and North America between January 9 and March 31, 2013, to commemorate the launch of JAL Sky Suite 777 – the airline’s latest cabin product on its 777-300ERs. Produced in Miyazaki Prefecture situated in the …

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Video: Emirates aims to improve in-flight customer service using Windows 8 HP ElitePad 900 tablets

Dubai based Emirates airline, is deploying a line-of-business application for improving in-flight communication and customer relationship management. Called Knowledge-driven Inflight Service (KIS), the airline is equipping its in-flight Pursers with over 1,000 HP ElitePad 900 tablets running the KIS application on Windows 8. As the video below shows, the KIS application will download passenger data at the start of each …

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