Tag Archives: Common Use Self Service

Mobile phones popularise use of self check-in facilities at Mumbai airport

The growing popularity of web, kiosk and mobile check-in has almost doubled passenger self-service check-in at Chhatrapati Shivaji International Airport (CSIA), Mumbai over the year, up from 36% to 65%. The 2011 SITA/Air Transport World Passenger Self-Service Survey found that the web check-in rate was higher in Mumbai than at any of the other airports included in the survey. 70% …

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