Tag Archives: Ancillary

Why is IndiGo risking a firestorm over web check-in charges?

Indigo Airbus A320neo VT-ITC. Cabin. Copyrighted image. Re-use prohibited.

India’s largest domestic carrier IndiGo, found itself at the centre of a public relations firestorm when it announced a policy change and decided to universally charge for seat allocation during web-check-in. In a rather casual manner the airline clarified that those who did not wish to pay the charge could come to the airport and have a seat auto-assigned. Opposing …

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Lufthansa to start charging fees for advance seat reservations

by Devesh Agarwal German flag carrier Deutsche Lufthansa will start charging passengers fees for advance seat reservations (ASR). However, unlike fellow European carrier British Airways, Lufthansa will limit its fee to economy class as of now. From November 26, 2013, for a fee of 10 euros Lufthansa passengers can reserve in advance, their preferred seat in economy class when booking …

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IndiGo modifies its seat pricing after ministry rap

by Devesh Agarwal Photo copyright Devesh Agarwal. All rights reserved. A chastened IndiGo airline, hurried modified portions of its much annoying seat pricing policy after facing the irritation of passengers and the rap of the civil aviation ministry. A late night statement from the airline says The feedback of our flyers is of utmost importance to us and as a …

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