Video: A day in the life of an airline airport staffer

June 6, 2013 Comments Off on Video: A day in the life of an airline airport staffer 112 Views

Hong Kong based Cathay Pacific Airways has produced an excellent series of videos showing a typical work day of one of their ground staff at Hong Kong International Airport.

These staff work ten hours each day, often commencing work at 5am (which many a frequent flier day-tripper will realise, requires them to get up well before 4am). While we can catch up on our sleep during the flight, these staffers need to keep working performing many different tasks, requiring many different skills and abilities, many needed to be done with a smile. Try smiling 250 times and then check how sore your facial muscles are.

So enjoy the video and empathise with them the next time you get the urge to vent your anger or frustration at them.

About Devesh Agarwal

A electronics and automotive product management, marketing and branding expert, he was awarded a silver medal at the Lockheed Martin innovation competition 2010. He is ranked 6th on Mashable's list of aviation pros on Twitter and in addition to Bangalore Aviation, he has contributed to leading publications like Aviation Week, Conde Nast Traveller India, The Economic Times, and The Mint (a Wall Street Journal content partner). He remains a frequent flier and shares the good, the bad, and the ugly about the Indian aviation industry without fear or favour.

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