Bangalore International Airport Limited (BIAL), the consortium operating the Kempegowda International Airport (KIAB) at Bangalore, has installed a custom-developed interactive voice response system (IVRS) to provide airport and flight-related information. The IVRS can be accessed via a toll free number 1-800-425-4425 and is multi-lingual, offering support for English, Hindi and Kannada. The airport already offers information via a WhatsApp service …

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