Japanese government irritated by Air India's inefficiencyby Devesh Agarwal
Read the Op-Ed piece here.
In June no less than the Indian civil aviation minister, Ajit Singh, announced that Air India would soon operate the Dreamliner to Japan. Very logical. The Japanese are the largest operators of the 787 Dreamliner in the world with both their major airlines, All Nippon Airways and Japan Airlines being the launch and second customer of this aircraft. Japan Airlines was the first airline to bring the Dreamliner to India on regular commercial service.
And yet, Air India is unable to fly its Dreamliners to either of its Japanese destinations of Tokyo or Osaka.
Why? you ask. Simple. The wonderfully efficient Air India has failed to provide the Japanese civil aviation authorities with information they required about the modifications carried out on its Dreamliners post the battery fiasco that grounded all Dreamliners globally. Failing to receive a response to their numerous reminders, the Japanese are refusing to give Air India permission to operate the Dreamliner till they receive the information.
Sources inside the airline have told media, so irritated are the Japanese with Air India's sloth and unresponsive attitude, they have stopped interacting with the airline and are instead routing their communications through India's civil aviation regulator, the DGCA, another bastion of speedy operations.
Quite obviously the airline has no comment.
But your comments are always welcome.